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Customer Service
If you have any questions, comments or requests regarding our games,please contact our
Communications Representative at: press@zmangames.com
If your game is missing some pieces, please contact our
Customer Service Representative at: csr@zmangames.com
Customer Service Policies
No publication is 100% error-free, so we know there will be customer service issues. We strive to fulfill all such customer service requests in a timely manner. It takes 2-4 weeks on average to fulfill such requests, depending on the type of request and the game in question. However, do note that some parts are located in Europe and thus take more time to reach customers on other continents.
If you need to give us your complete mailing address, do not forget to mention your country
Since it takes some time to process (and ship) requests please do not email too soon after your initial request. Such emails just clog up the customer service inbox which actually delays the timely fulfillment of issues.
Thank you for understanding and your support.
Foreign Versions
If you are interested in any of our games for a localized foreign version,
please contact us at: foreign@zmangames.com
Game Submissions
If you would like to submit a game, please contact us at: zman@zmangames.com
For all other requests, please contact us at:
Z-Man Games, Inc. tel: 450-424-0655 fax: 450-424-1490